Help

Short answers about getting your statements in and your files out. For your bank's own download steps, see the guides by bank.

• Import a converted statement into QuickBooks Online

  Upload the .qbo (or CSV) file from Statement Converter into QuickBooks Online: where the upload is, which choices to make in the converter, and Intuit's limits.

• Import a converted statement into QuickBooks Desktop

  Import Statement Converter's .qbo (Web Connect) file into QuickBooks Desktop: picking your bank from Intuit's list, matching an account you already import into, and what Desktop refuses.

• Scanned PDF statements

  Why a scanned PDF statement can't be read, how to tell, and what to download from your bank instead.

• CSV and Excel tips

  What the converter's CSV and Excel files contain, which bank CSVs it reads, the size limits, and how to check a file was read right.

• Your statements stay in your browser

  How Avyth Money reads your statements without uploading them, what does reach us, and what the “My bank didn't work” report contains.

• Cancel or get a refund

  How to cancel an Avyth subscription, and the 14-day refund: email support@avyth.com, no form, no questions.

Still stuck? Email support@avyth.com.