Help

Scanned PDF statements

The converter reads the text a PDF statement carries: the lines your bank printed into it. A scanned statement is a picture of a page, with no text in it, and we don't do text recognition (OCR). So a scan can't be read here, and we would rather say so than guess at the numbers.

How to tell

Open the PDF and try to select a word with your mouse. If you can highlight single words, it has text and can be read. If the whole page selects as one block, or nothing selects, it's a scan. A scan reads as “No transaction lines found — this PDF may be a scan (no text layer) …”.

What to do instead

• Download the transactions as a CSV from your bank's website, usually under Activity or Statements. It gives the cleanest result and usually covers 12–24 months.
• Or download the monthly PDF statement from the bank's website again, rather than scanning a paper one. Those are usually made from text and read fine.
• The guides by bank show where the downloads are for the big banks.

If your PDF has text and still doesn't read, click My bank didn't work on Convert: it builds a report of the statement's layout, with every word turned into [text] (except the standard column names of a CSV header row) and every number into 9, for you to read, edit and email to us yourself.

Questions

Can you read a scanned or photographed statement?

No. The converter reads the text printed into a PDF, and a scan has none; there is no text recognition (OCR). Download the CSV or the PDF statement from your bank's website instead.

Something else? Email support@avyth.com. A person reads it.